Nowadays, technology products become more popular due to their more advanced technology and so they easily get space in customer’s life. Customers hope for improved and prompt services from sellers and producers because use of these products is increasing more and more. Customer care service helps customer in keeping them happy and intact by providing this service. However, this service is offered to consumers before and after a buy. Customer care service is included by sellers, service providers and manufacturers as one of the primary services in their overall marketing policy to increase the level of customer satisfaction.
The Walmart Product Support Center, a portal offers customers merchandise support for most electronic products that are bought at Walmart and eligible for the Walmart Product Support as well as any Walmart product, which is purchased along with a new plan. Customers get help through answers of their question about features and specifications of product via phone or the internet at this portal. This portal also helps customer in understanding how to utilize most electronic products that are bought at Walmart and configuration assistance; in product troubleshooting; in providing producer’s information; as well as in gaining service for NEW Plans. Continue reading »