Feb 162010

Dewa: Online Bill Payment  www.Dewa.Gov.Ae

Dewa stands for Dubai Electricity & Water Authority, which is a Government agency that provides electricity and clean water to Dubai. The official website or homepage of Dewa is www.Dewa.Gov.Ae that gives the facility of online bill payment services to their customers after login process. Here are mentioned details regarding how to pay bills online from www.Dewa.Gov.Ae. Refer this article just once and follow the steps provided below to pay bills online easily and save your time as it is fast and convenient.

Dewa Online Dubai – Online Bill Payment Services – www.Dewa.Gov.Ae

About DEWA history, services in Dubai, success story

To take over and merge the Dubai Electric Company and the Dubai Water Department that had been operating independently for numerous years, DEWA was established on 1 January, 1992, by a decree issued by His Highness Sheikh Maktoum bin Rashid Al Maktoum, with the objective of making available to the people of Dubai an adequate and reliable supply of electricity and water.

DEWA is a motivating success story known for its competence and dependability in every aspect of its operations today, after nearly five decades. Dewa’s well fixed philosophy is continuous planning and forecasting to meet the growing demands of the customer. Hence the expansion continues in order to meet the ever growing demand for electricity and water. It employees a workforce of more than 7696 employees who constantly endeavor to see that both the quantity and quality of services provided are of the highest standards.

Online Bill Payment Services – www.Dewa.Gov.Ae

Visit the website www.Dewa.Gov.Ae and click on the option of Online Bill Payment. Enter the User Id, Password and press login button to use the service of bill pay. Remember that you can only do login after doing registration, so click on the link New user under login section. You will reach to the new page, where you have to select either Individual (Enrollee must have a valid 9-digit DEWA consumer account number) or Corporate (Enrollee must have a valid 4-digit DEWA statement account number). Then click on the Ok and fill up the necessary information required to register on this page as per the instructions given there.

Do not worry if you have forgotten your user id or password as they give the facility for it also. Click on the Forgot your user Id or password? Link on the login page and to get further information select the Frequently asked questions link there.

At www.Dewa.Gov.Ae (in English), you can view Bill Enquiry by providing Contract Account Number and click on Check button.

Dewa provides the facility of e-Services also. See the option of eServices on top of the homepage. Select customer services, business services or Dewa services whichever you need. Choose from the under mentioned services to get full details of it.

Customers gets following facilities:

  • Activation of Supply
  • Billing Complaints
  • Bill Enquiry
  • Change of Landlord Info
  • Clearance Certificate Request
  • Change of Bill Address
  • Electronic Billing
  • Final Bill Request
  • Manage Statement Code
  • Request for Callback
  • Slab Tariff Calculator
  • Statement Code Request
  • Submit Tenancy Contract

Business gets below facilities:

  • Application for Permanent Temporary/Additional Load/Shifting of Electricity & Water Supply
  • Building NOC
  • Demolition NOC
  • Distribution Substation Inspection
  • Electronic Building Violation System
  • Local Purchase
  • LV Design Provisional Approval
  • LV Inspection & Release of Supply
  • LV Shop Drawing Approval
  • Project-Generation Document Submission
  • Substation Location & Size Approval
  • Substation Layout Drawing
  • Tenders

Location, Contact details and Address:

Location: Their Head Office is situated near the Wafi Mall in Dubai. (Working hours is 7:30 A.M. to 2:30 P.M., Sunday to Thursday). You can see their Location map and Customer service offices here.

You can contact them by phone OR by mail.

By phone: DEWA has initiated a round-the-clock contact center to serve you even better. You can call them at anytime of the day at (04) 601-9999. Please call them on 991 in case of an emergency.

By mail: You can also communicate with them by sending an email on customercare@dewa.gov.ae.

If you want to send any documents then mail it to the following mailing address:

Dubai Electricity And Water Authority
P.O. Box 564,
Dubai, U.A.E

Source: http://www.dewa.gov.ae/arabic/default.aspx



One Response to “Dewa Online Dubai – Online Bill Payment Services – www.Dewa.Gov.Ae”

  1. raymond frank burgess Says:

    please read and give final bill sent to me by email and if possible cut DEWA SUPPLY sunday night 13th february this week



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