Apr 212010

Bob Evans isĀ  retail company of food services and food processing which is situated in Columbus, Ohio. Bob Evans has two family dining restaurants chain in U.S. one is Bob Evans Restaurants and another is Mimi’s Cafe. Do you have any Good/Bad experience with services of Bob Evans and you want to tell about their services? So you are invited for your feedback at www.Bobevans.com/feedback. This website is crated by Bob Evan for collecting guest satisfaction survey. When you leave your recent experience on Bob Evans Guest satisfaction survey website, in the end you will be directly entered into their customer survey sweepstakes. So you have opportunity to win a Bob Evans gift certificate.

Bob Evans Guest Satisfaction Survey at Www.Bobevans.com/feedback

Bob Evans Restaurant began with a single truck stop diner near the Bob Evans Farm in Rio Grande, Ohio. Now Bob Evans has approximately 570 locations in 23 states, primarily in the Mid-Atlantic, Midwestern, and upper Southern states.

Bob Evans is food processing and retail enterprise selling products under the brand name of Bob Evans and Owens Country Sausage. The Bob Evans Restaurants are situated at 18 states with a focus in the Midwest. Bob Evans serves a large range of refrigerated and frozen grocery products. They provide number of high-quality products at their foodservice division.

At www.Bobevans.com/feedback, you can give your experience about Bob Evans by entering 9 digit number which printed on your invitation.



85 Responses to “Bob Evans Guest Satisfaction Survey at Www.Bobevans.com/feedback”

  1. e. shaudys Says:

    very satisfactory



  2. e. shaudys Says:

    service was good. Food served promply and hot.



  3. e. shaudys Says:

    we were happy with the food, service, and price. We do breakfast at Bob Evans every Sunday. Place mats would be nice at the London, Ohio store. They are being used at some other stors,why not at London



  4. Martha Holden Says:

    Bob Evans restaurant in Lakeland, FL. The manager, Rick Sevigny, was super nice – considerate and caring. And the waitress Shannon (Rick’s wife) was the same. She was so patient with us – five old widow ladies.



  5. Gary McVey Says:

    Good food and friendly service.



  6. e. shaudys Says:

    hot tea was served in a vert good manner



  7. e. shaudys Says:

    Liked service and food



  8. G Iliev Says:

    There were only 5 other people in the restaurant at 9:45 am yesterday (May 17, 2010) and it took the waitress 10 minutes to come over…after I went to a different waitress and asked for service. When our food finally arrived, the biscuits were hard as bricks and inedible. This happened at Unit #260 in Port Huron Michigan. The unfriendly waitress was Jodi. Thanks for your time, I will not be frequenting your restaurants again.

    Sincerely,
    Glenda M Iliev



  9. K. Zeminsky Says:

    On a visit to Bob Evans in Columbia, Md. on 5/18/10, I tried one of the new biscuit bowls. It was very good; I had the border biscuit bowl. I couldn’t help thinking that , in addition to the varieties already offered, they would work well with your chili and other thick types of soup or stew. Again I really enjoyed this new option. Thanks Much.



  10. carol Says:

    My experience today was very good. Food was excellent.



  11. Pam Says:

    Everything was very good. The service was great.



  12. Pam Says:

    Food was very good. Service was great.



  13. keith means Says:

    my mother and i just ate at your erie,pennsylvania location yesterday.the service and the food was excellent.we also eat at the mentor,ohio location .we have never been disappointed with your restaurants.



  14. Tom Says:

    Food was very good.



  15. Chas Says:

    My wife and I eat at Bob Evans on the average of twice each week and have never had a disappointment of the quality of food or servings. The servers are most professional and hospitable. Franklin/Springboro Ohio location.

    Would appreciate it if you would consider placing Waffles back on the menu.



  16. Don W Smith Says:

    Yoou ne4d to use a butter that is not kept in a refrigerator as it is to hard to spreadf on a biscuit,you tear the biscuit apart trying to spread,ther are many ready to spread butters out there. I also tried to fill out the survey and was unable to get into the site to do so.Thank you Ve4ry much.



  17. Russell Schlagbaum Says:

    I regularly eat at Bob Evans and usually have the same grilled chicken with Garlic Herb Butter and vegetables. A very healthy, low calorie and high protein meal. The service and food quality is always consistant and very satisfying.



  18. MERETTA STOCKMAN Says:

    We are pleased with the taste of the food at Bob Evans
    We go thee
    It is our favorite eating out spot because we know it will be served attractively and the quality is always good and it will taste good every time we go
    breakfast is our good start for the day!!!



  19. Martha Hunter Says:

    You never get a bad meal at Bob Evans,we go almost every Saturday, after Church.
    The fish is expensive, never good, incinerated. The chicken and noodles, wonderful, tastes like mine, but I want to adopt whoever makes the biscuits. The 2 of us usually eat for under $20.



  20. Debra Brauer Says:

    We often eat at Bob Evans because we find the best food for our dollar at Bob Evans. Their friendly servers make a good dining experience complete.



  21. Jay Whitney Says:

    I have been looking for the feedback section. How can I tell you how I feel if I can’t find it?

    Please simplify – I don’t want to go all around the world trying to find it.

    So far I have found everything exce;t the survey.



  22. Linda Bertke Says:

    Bob Evans provides great food with excellent service at an affordable price. One can’t ask for more than that!



  23. Karen Reed Says:

    Bob evans has been one of our weekly stops in Dover De. However, the last three times are going to be our last 3 times we ever go there. The service has been poor, unlike what were used to. The first time, we thought maybe they were having a bad day, everyone is entitiled to a slip up. But today was the worse. We watched our food sit on the shelf for 10 minutes while other customers were served that came in behind us. We were offered the wrong food and waited another 5 minutes. Finally we just walked out. I didn’t want to eat cold food, and there seemed to be no concern that we were still waiting. I will never go back, after 3 times of the same thing, we won’t be back. And thats a big thing, we’ve been going there ever since it opened. Good bye Bob Evans!!



  24. Cynthia Sandberg Says:

    I was very disappointed with my Bob Evans experience today. My husband and I eat there at the Geist store in Indianapolis every Sunday and usually once or twice during the week. I asked for an English muffin to be browned and the bread to be kind of crispy. I ask for it to be this way every Sunday and it doesn’t seem to be a problem. However, today it was most difficult. The first time they broiught out the bread it was white and not toasted. The second time it came out it was white again. The third time they tried it was done on the grill and it was flat as a pancake. It seems to me that it was just a matter of browning a piece of white bread.
    There were 4 managers on duty and not one of them came over to address the problem. They did not come by to ask how the food was today either. I watched our server tell 2 other servers and 2 managers about the problem while they were huddled behind the counter. Then they all peered over the counter and looked at me.
    Needless to say, I left the restaurant an unhappy customer.



  25. Eva Pettit Says:

    Service was great. Can’t say the same for potato covered flounder. The flounder was so thin you could see the bottom of the plate. Will never order again.



  26. Carolyn L. Thompson Says:

    Like Jay could not find the survey.
    We love going to Bob Evans for Breakfast..one is even close to where we live.
    Service is always great and waitresses very pleasant…We are repeat customers so get to know them.
    Please make this simpler…we do not mind offering our opinions for your survey and it is nice to receive a littld discount for doing this.



  27. richard mann Says:

    love everything about be escpialy cleanliness



  28. dick martin Says:

    talked to bobevans in the 90s he said if ever see a bobevans dirty tell them well i want to tell you eastgate in cinti, oh is the cleanest and best service in town dick martin



  29. Suel Gevedon Says:

    Food was great and the service was wonderful. Our waitress was very friendly.
    I couldn’t find survey either.



  30. Suel Gevedon Says:

    Why can’t I find the survey, supposed to get a gift certificate if filled out, but how can you fill it out when you can’t find it.



  31. Ken Says:

    Where is the survey? I am a very frequent customer of BE. This is the first time I have tried to enter the survey. I can’t find it and it appears many others can’t also. Is this the way you treat your good customers; offer them a discount and then don’t provide the path to redeem it? Pretty crummy if you ask me.



  32. Elizabeth Pendergrass Says:

    We had a wonderful meal and love the over 55 menu. Plenty of food for us on our plates. The wait staff was very attentive.



  33. Elizabeth Pendergrass Says:

    Could not find the survey either.



  34. Melissa Seibert Says:

    ok first to do the survey on-line well it won’t let me, second I attempted to call your 1-800 # several times ea. time when you leave a comment you are to hit 9 it would not let me continue and it did not give me a redemption code, then when i attempted to call back it said time expired and I couldn’t participate well that’s a fine way to keep me from ever going back to your restaurant! Some customer satisfaction our food was good my mashed potatoes were cold and I understand it was a very busy day but that is not my fault I was going to send them back but the wait to get food was long enough last but not least our waiter was really nice however the man who was calling people to be seated was NOT he was somewhat very cold and little rude, I know there was alot of people but there again that is not our fault don’t you train your staff to handle large volume of people? I do not want a coupon for I plan on not going back to the Belden Village Canton Ohio rest. My daughter works for a large restaurant and trust me yes it is up-scale but we have never had bad service and have always treated us wonderfully not just because she bartends there. I thought if you went to a family rest. you would receive the same treatment well I guess not. One unhappy (2) customers! So Sad Patron



  35. JANET CONLEY Says:

    iI THINK IT IS A GREAT PLACE TO 75900672EAT I LOVE GOING THERE



  36. JANET CONLEY Says:

    I LOVE GOING THERE A GREAT PLACE TO EAT LOVE IT!



  37. Bob Morrison Says:

    We stopped for breakfast today and everything was great. Service was good, food was hot and on time, place was clean, temperature was pleasant. We have taken our grandkids out to the farm in past years and we were sorry that you left the Chicago market, which was our original home. We moved down here to the Cincinnati area to be close to Bob Evans restaurants once again, (meant as a good natured joke, of course) Fine Job! Regards, Bob



  38. Bob Morrison Says:

    My survey code for these last comments is 592100442. I don’t see where I can geet my $2.00 credit, which we were promised for participating in this. Oh, well!



  39. allen crook Says:

    I have been a customer for 20 plus years and have had the same great waitress most of the time, Linda Ratliffe. She is head and shoulders above any waitress I have ever had, very pleasant personality and a dedicated
    worker. I have never had a bad experience at BE or a bad meal.



  40. jared roper Says:

    I will start out with I am on the fire dept. and the night before Christmas eve we were called to a house fire. The house was a total loss, and burned to the ground. I went to a couple restuarants to see if i could get a dinner donated to this family for Chistmas. Within ten minutes Bob Evans had a four course meal, piping hot and ready to go! Needless to say we were very grateful for the donation and give them praise for helping out when the community needed help.



  41. Norma Jean Taylor Says:

    Today, I had breakfast with a friend at our local Bob Evans in Ft. Myers, Florida.
    As usual, everything was good and surroundings, neat and clean. But, in the menu selection, there is nothing where you can have a waffle with bacon and eggs so my friend’s bill was $13.00 and he did not complain. Can there be a selection that could combine these items for a lesser price than each being an ala-carte? Thank you for your consideration.



  42. Linda Little Says:

    Frequent your establishment at least 5 times monthly. Every person is always friendly and courteous. Service always prompt and food always hot and delicious. Loved the discount coupons given out a few months ago.



  43. Rex A. Dobson Says:

    After receiving a survey I called to do the survey and after spending my time to do it I was told a problem has arrived can not submit. Then trying again I was told (can not submit more then one survey in a week (GOOD BUY). My time is valuable to me as yours is to you so if your not going to give the free cup of coffee for your customers time spent, then do not pass them out. I eat breakfast at Bob Evans two and some times three times a week or I should say I did eat at Bob Evans.That has changed for my family members, friends, and my self there are other places in town to eat. The Bob Evans in Marion Indiana. has always been a good place for us to eat but because of your program that has changed.



  44. Ellen Snoddy Says:

    Everything good at Newport KY restaurant except coffee blah and glasses not so clean. (Did not put complaint in box–forgot.)
    Nationwide………..PLEASE do not use bottled ranch dressing. Yuck. Please make from scratch ranch dressing. Thank you.



  45. rose millee Says:

    I usualy eat at BOBE at least once amonth
    2-3-11 was my worst experence.
    no 1 to seat me,restrooms had no sign water was off & being handicapped it was not good to find that out AFTER entering RR.
    food did not seem up to par @ BOBE #414 but I will eat there & other BOBE again. I know we all have off day’s



  46. Dianne Michael Says:

    Service and food was great!



  47. Bob Klein Says:

    your survey is terrible.
    you go too the site and it takes you to mutiple surveys.
    I did get a carry out order at the #19 store last night and it was very good.
    Please update your website. If Arbys can do a good survey on line, i would think Bob Evans could. Maybe a new webmaster???????



  48. DEBBY WILLIAMS Says:

    I only had half an hour to have breakfast and be gone. The hostess suggested i sit at the counter and informed my waitress that i was in a hurry. Half an hour later I was leaving with great food in my belly and a smile on my face due to great service from a great waitress and a helpful hostess!!!!!



  49. RON LAPP Says:

    SERVICE WAS GREAT, MY SERVER WAS KRISTI. FOOD WAS DELIVERED FAST AND HOT. IT WAS VERY TASTEFUL. FROM THE MOMENT I WALKED IN THE HOSTESS SEATED ME PROMPTLY AND MY SERVER TOOK EXCELLANT CARE OF ME THROUGHOUT MY STAY.



  50. FRank Dyer Says:

    The food was very good and we spent a very enjoyable lunch.

    Frank Dyer



  51. Griff Says:

    Absolutly the worst Ive ever experienced.Ordered the shrimp and haddock dinner.It came with a vegetable mix,and baked potato.Waited 25 minutes,in a nearly empty Bob Evans.When the waitress did bring our meals,we recieved,the 2 platters,with the shrimp and Haddock,1 potato,and 1 order of veg,and was informed it would be another 15 minutes for the other potato,and veg,order.The fish was completely dried out,and was like eating a very thick,crunchy potato chip,not to mention,the size was just barely bigger than a Mcdonadls fish sandwich.We did get our other order of the vegetables,,,when I was done eating,and was informed it would be another 11 minute until the other potato would be ready.Its a shame,that my mother bought me a $50 gift card for christmas.I have $25 left on it,and dont know if Ill use it,or give it away,to someone,I dont like,,,,,
    Bob Evans,491,Parkersburg,WV.



  52. Barb Says:

    I am a senior citizen and love Bob Evans Resturant. We go there at least 2 or 3 times a month. The food is good and reasonbly priced. The staff is friendly and fast and it always appears to be very clean. There is a problem with the take out service. I have always had to wait longer than expected. They really don’t seem to be interested in waiting on you. Sometimes the calls don’t get put in the computer so you have to wait anyway when you get there. It seems they throw things together quite fast and there was very little chicken but lots of spinach in the salad I ordered tonight. They do need to work on the pick up service.



  53. Darlene Says:

    I am always satisfied with Bob Evens on all aspects.
    Darlene



  54. Guery Tanner Says:

    My wife and I have always considered Bob Evans one of our favorite places to eat. We eat there once or twice a week but lately the service has been lacking. Yesterday was the last straw.
    When we arrived and were seated, our order was taken right away. There was a family of five sitting close to us and it took two servers and the manager to bring their food out. As we waited, the people sitting next to us who arrived around the same time as us were served. As we continued to wait our server came by said it would be just a few more minutes. Time went on and the people sitting next to us finished their meal a left. The table was cleared and another couple was seated. They placed their order and were served but still nothing for us. I watched as our server spoke a little heatedly to the cook through the window and the manager finally got involved in the discussion. I knew they were talking about our order because I could hear part of the conversation. I could see that the cook wasn’t happy but we finally got our order nearly forty-five minutes later. No one ever apologized.
    As I said, we have always loved eating at Bob Evans but this is the last time for me. I can forgive bad service when there is an attempt to correct the situation. The total lack of caring on their part is unforgivable.



  55. Beverly Geiger Says:

    My Dad and I love the western omlettes. Service is great. Thanx



  56. Jan Tetreault Says:

    I know whenever I go to Bob Evans I will get a consistently good meal at a decent price. You also have a varied menu geared to all kinds of people. I am a senior citizen and I really like you senior menu. I am looking forward to your ribs this summer. I wish you had them year round. Thanks



  57. clay cieslak Says:

    Eating at the Bob Evans in Millford Delaware was a delightful experience. It was very clean and the service was great. Our waitress checked to see if we needed anything but was not overbearing, The manager Ms Wells was very accomadating and we enjoyed her visit to our table to make sure everything was as we wanted it.
    I would recommend Bob Evans to anyone.



  58. Shelley Jenkins Says:

    My friend and I meet at BEs for breakfast every Thursday in Springfield, Ohio and have been for many years. Our favorite server is Zach Miller. He always greets us so nicely. Everyone is super friendly. The food is always good. I’m rarely disappointed in anything, Also, I buy the coffee to make at home. I love it.



  59. Shari Wright Says:

    I have normally purchased BE roll sausage and been happy ! The roll I purchased last week though will most likely be the last one. When I cooked it for our breakfast yesterday it was so tough that we needed a steak knife to cut it, and no it wasn’t over cooked by any means. Even using it in my sausage gravy this a.m. didn’t help, it was still tough !! So the dogs had a good breakfast since they didn’t do much chewing to eat it !! So — Sorry ! I guess I will be looking for a new sausage in the very near future !



  60. Ernest Says:

    The one in Maumee is one of the best my wife and I have eaten in from here to Florida.



  61. Robert Askren,Ph.D. Says:

    I give all 5′s for survey 392604201. Our Mandarin Bob Evans is the best. We eat there several times a week breakfast and dinner. The staff are your real ambasadors for Bob Evans! They make the “neighborhood restaurant” feeling.
    Their new manager, Larry, is doing a great job building a team spirit with his staff. If the staff is happy, the customers can sense the friendship and team effort.
    I am hoping you will reward this loyal team with health insurance. They lost three great cooks six weeks ago. The cooks went to other local restaurants for better pay and benefits. One is right next door at The Ramada Inn Hotel.
    He got a raise after two weeks there. Bob Evans does a great training program, so it is a shame to lose good employees.



  62. Hildegardt von Funster Says:

    Restaurant # 293 .. Hagerstown Md. Great Food..and even Greater Service.. From the Mgr on to the server Darlene.. . Super experience..



  63. Karen Mayer Says:

    I had the Cranberry Pecan Chicken salad. It was great if you like lots of lettuce and cool canned chicken with some of the jelly still on it. Had to ask for salad dressing as none was on the salad. All of the cranberries, pecans and some red cabbage was found at the bottom of the bowl. Restaurant # 391..Paducah, KY on Tuesday, 9/13/11. Survey code 102503912



  64. cheryl warner Says:

    We were very pleased with our meals: hot roasted turkey sandwich, and a country breakfast. Our server at the BE location in Columbia off Rt. 100 was Elizabeth Gonce. She is always pleasant, attentive to customer needs, and efficient. The survey code was 315503762…



  65. Glen Says:

    I was very disapointed in Bob’s, food cold and server kept rolling her eyes (Tina). I heard the female manager screaming at a server who ended up crying. I saw seven servers and two cooks, no wonder my food took so long. My plate and glass were dirty, Tina rolled her eyes again when i sent her back for the third time to replace a dirty spoon. The floors were filthy and most of my servers tables were dirty. I don’t go to Bob’s anymore and i was a steady customer of Thoms for many years, I’ll continue to go to Denny’s because the place is clean, the servers are nicer, cleaner looking too Tina’s uniform was a disgrace. There food is cheaper and very good, nice looking plates and I get all the bread i’m suppose to have, i could not believe i was told i get one piece and when i’m done i can ask for another…are you serious? As i left i passed Tina and she was actually asking for a ciggarette break, and she was given one. Perhaps if she stopped rolling her eyes, cleaned her table and straightened up her apperance she would deserve a break..she smelled of smoke anyway..it was gagging. No i will not go back to LaVale Maryland store, the management is obvioulsy changed and not for the better



  66. barbara mcgill Says:

    i eat at Bob Evans 2 to 3 times a week and Iget great satisfaction in all catergories. Manager always visits my table. I am greeted as if i am VIP.Everyone practically knows me by name. The one I frequent most is the one in California Md.



  67. darlene Says:

    Our service on 10-9, rest #0516 order #378831 was so slow, people behind us ordered and ate there meal and left before we even got our meal, We loved are food but the waiter could have been helped out so we did not have such a long wait.



  68. dan picken sr Says:

    On oct, 13 2011 my wife and I stopped at bob evans #310 in newark del. to have lunch. She had apl crn spin salad. Two hours later she got very sick. She stayed in bed for 3 days, finally going to the dr. to find out she had food poisoning. We had been to UHPA for a post opt checkup and was fount to be in good health. Bob evans #310 was the only place we ate. we have been dining at bob evans for 15 years,after this we no longer will dine there, I am sending this letter to let you know what happened,what you do is up to you.
    sincerely
    daniel c picken 856 514 3250



  69. glen lewis Says:

    bob evANS IS ALWAYS SO GOOD..



  70. Mike Vargo Says:

    The food was served hot and was very tasty. The service was excellant and the main meal came out in a very short time ( before we could finish the salads). We have never had a bad experience at Bob Evans.



  71. carl Says:

    I can’t believe how expensive and slow the ” Bob Evans ” in Adrian, Mi. is. I ordered the sausage and bisqet bowl about 5 minutes before the gentleman next to me even came in. He ordered a turkey dinner. He got his food, ate it, and was leaving when I finally got my order. It was the smallest bread bowl I’ve ever seen in a restaurant. I expected something twice that size. Especially for $10, not including tip.



  72. Steven Says:

    Was at the Bob Evans in Watertown NY for breakfast on November 19th. Place was clean and staff were friendly but food was way over priced and menu options were limited. I tried to fill in the survey in order to get a free coffee on my next visit but couldn’t get it to activate. Rather than shell out a pee pot full of money for a breakfast in order to get a free drink, next time we’ll go to Denny’s and get the same food for a better price!



  73. WilliamJ. Evans Says:

    My wife and I go to Bob Evans at least3-4 times a month. In Evansville,In. the green river road resturant.Food is always good,and people very friendly and helpful. one complaint, the windows in the front of the resturant on both sides have seals that are leaking. To me I have made mention of this to the managers. We were told that corporate takes care of this. I know of at least 4-6 months this has not been addressed. I am pretty sure that the resturant chaincan afford to fix this .



  74. Diane Doyle Says:

    My son and I went to lunch at the Bob Evans on RT 40 in Frederick, MD. We were sat at a table that was totally wet, that we could not put our arms on the table. The waitress was very slow, she was very busy talking to a single guy in a booth behind us. She hadn’t taken our order, we had no silverware. When she finally got around to taking our order we waited more than forty minutes before we got our food. The waitress finally brought some of it, only to report to me they had dropped my son’s food on the floor, which she thought was funny. The salad that I ordered which was the cranberry chicken, had so much bacon, nuts, and cranberrys in it, and very little lettuce. Even the store manger commented on it when he saw my bowl full of bacon! We don’t go out often but I did this to cheer up my son who just lost his job. It was a mistake to come to your place of business and a totally waste of my money!



  75. Madonna Jeffers Says:

    We eat at Bob Evans at least once a week. We love the Grilled or Broiled Salmon, Brocoli and big house salad. Wonderful. Bob Evans really needs to make their salad dressings without the high fructose. High fructose is not healthy. Check with Dr. Oz and he will tell you High Fructose is bad for everyone. A recent article told how bad Sugar and high Fructose is for everyone. It can cause many fatal diseases. Thanks for taking this comment into consideration. I love the Honey Mustard Salad Dressing until I looked at the bottle of dressing at the cash register and it said High Fructose. Madonna Jeffers, Huntington, IN.



  76. Eric Says:

    Service is good but food is overpriced and little servings. We took our club meeting to another place



  77. Dawn Says:

    Kathi was our waitress at Lancaster location. Very entertaining waitress, very friendly and food was very good



  78. Edith Says:

    I always enjoy eating at Bob Evans and the service is also very good. Some of the dishes are oversalted but otherwise good.



  79. Lloyd Lutzen Says:

    I like the service and the food. It is a real pleasure to go to a place that treats customers so well, thats hard to find these days.



  80. Margaret Gorski Says:

    Six of us had dinner at the New Stanton, PA. Bob Evans. Some of had breakfast, salads & dinner. Everything was satisfactory. Our server Richard H,was extremely nice-even made our salads with a smiley face out of the croutons. He checked back on us several times to see if everything was all right (usually don’t find this in most restaurants). Usually the only time you see the server after your meal is delivered is to drop of your check. Richard H. went above & beyond just taking & serving our orders. Good job, Richard H. and Bob Evans. We liked the new decor also.



  81. Gary Randall Says:

    I go to Bob Evans quite often as it is close to my home as well as when I visit relatives in Flint, Mi. and one thing I notice is these young girls who have parents who are doctors or lawyers, they come in all dressed up and stand around looking good while a few older hard working waitresses do all the work, the managers never get on the girls standing around, instead they give more work to the waitresses already working their butts off. Where is Randall J. Hicks I have seen other bosses go under cover on you tube but I have yet to have seen his face on there is that because he just does not care how his restaurants are run?



  82. Donna young Says:

    Had lunch in Lancaster pa. A regular stop as we outlet shop. Today was a very bad experience. all 3 of us ordered the same..broccoli cheddar soup, salad and biscuits and rolls. The salad was delivered and several minutes later we got the dressing. There was a hiatus until the waitress told us only 1 bowl of soup remained so 2 of us switched to tomato basil. Big mistake. We both sent it back..so tuck and nasty..more like spaghetti sauce. And the c. Broccoli was truly the end of the pot. She did not eat but 2-3 spoons. We had to ask for the biscuits.. No rolls. The iced tea was served without lemon…we had to ask. I would not complain except this is very unusual as we have eaten there frequently. May change in the future.



  83. dottie Says:

    we went to one of your restaurants in Jackson Michigan today There was so many tables that was not clean off.When we got our food it was cold.My husband pancakes was the size of his eggs and they was cold.All of my food was cold the restaurants #67 we never go there again.



  84. Rosa Nelson Says:

    I love to go to Bob Evans-especially for the potato crusted flounder with broccoli and carrots. I looked forward to going to the Valparaiso IN restaurant to get this meal. When I placed my order, the waitress stated that they were out of carrots and I would need to substitute- she asked me if I would like mashed potatoes. I ordered green beans that were greasy when I received them. My husband was served his salad without any silverware about 5 minutes before we received our drinks. When the drinks arrived, there was silverware on the server tray, but we weren’t given any. I had to call the waitress back when she was leaving to get the silverware. My husband ordered biscuits and had to request them again when his food was served.
    I’m VERY disappointed in the service and am not sure if I will go back there.



  85. Daniel Myers Says:

    I recently visited the restaurant in Springfield, MO. it had closed for a short time to do some remodeling. when we went in we noticed all new faces. the service was very bad, my server let me run out of tea. we were prepared to order desert because we had a coupon sent to us in the mail. our server walked by the table and layed down the ticket without saying a word. not even asking if we enjoyed the meal or wanted desert. when I went to pay the manager didn’t ask if everything was ok and barley looked at me. this is not the Bob Evens we used to love to dine at, and I will not go there again anytime soon.



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