Jan 092010
My.Magicjack.com – Login or Sign in to Magic Jack account
The official website or homepage of Magicjack is my.magicjack.com. MagicJack is one of the biggest telephony service and Internet-based telephone service provider in the United States and Canada. Now you can get free phone calls via Magicjack – computer peripheral. You can get the MagicJack free trial at www.magicjack.com without any type of risks. The process of login or Sign in to Magic Jack account is given below.
Through Magicjack you will not have to pay any monthly rental. If you want to call long distance calls and local calls in the USA and Canada with MagicJack then also you can make free calls.
You can also get 30 Day Free Trial. Just you need to simply plug it into your PC or plug in your phone and you can start calling. The quality of the call is perfect and great. The price of the Magicjack plug costs is $39.99. This is purchase price of the gadget. In the first year, you do not have to pay any charge for this service but in second year, just you have to pay $19.99.Benefits of Magicjack
- Free phone number
- With free call waiting
- Voicemail, Directory assistance
- Plus the caller ID
- Free calls to the US and Canada from anywhere in the world with internet
- Free incoming calls to your Magicjack personal phone number
- MagicJack works on all landline phones
- You can use MagicJack on your laptop, without the need for a physical phone
How to login to Magicjack.com?
- Open the website magicjack.com
- First you have to enter your E-mail Address or Phone Number
- Then enter the Password
- Click on the “Login” button.
Source: http://my.magicjack.com/login.html
January 11th, 2010 at 4:53 am
I am a magicjack customer and I need technical support. How can I get it?
January 11th, 2010 at 6:41 pm
My phone rings and no one is there half of the time, it shows a time and date of call but no number, why??
January 11th, 2010 at 11:29 pm
I need a replacement for my magicjack adapter as the piece that goes into the usb has been severed. my international long distance purchased was paid for but never was useable as when i attempted using the long distance feature i wasn’t covered.
thank you help.
January 14th, 2010 at 4:39 am
I’ve had the magic jack for almost a year and in dec. it stop working at first I thought maybe my year was up so i purchased a 5 yrs. more and it still not working . a screen comes up and ask for my email an password but it keeps saying the email or password or magicjack # not matching but it is register . So what I like to know how do I get it back up an working . I don’t want to feel like I just wasted my money on the 5 yrs. I purchased . Please send me a step by step on my email on what to do or could you guys get it to work for me . please I’m lost without my magicjack .please respond asap
January 19th, 2010 at 1:33 pm
i have a magisjack and i had to dop my computer it put a virrus
know it and the next day i trid to mack a call and it would not let me so i would like it if u would cut it off it is going back to the stor i do not like it do not sind me one or i will sine it back.
thans
david
January 19th, 2010 at 5:56 pm
hey, i want to contact magic jack,
can anyone find magicjack.com’s customer service phone number on their website?
or
does magic jack provides customer service chat for online problem solutions?
January 26th, 2010 at 5:16 am
i would like to renew my magic jack, but I cannot log in my account, pls help me
January 27th, 2010 at 6:06 am
I need to resubscribe to my account. I purchased my magicjack over the phone using my credit card. It was mailed to my home. I would like to pay online,I need to make a call. Please contact me as to how to go about this plese. I need to reach my wife who is out of town. Thank you. Jack Harper
January 28th, 2010 at 9:58 pm
i like to renew my magicjack 347-995-4491 which has expired .they asked password which i dont have.pl,help me.
thanks raja wikkar
February 4th, 2010 at 2:51 pm
I have a magicjack my pass word never got email to me and I’m to find out why I need to renew my magicjack I though I had 5 years on the jack that you.
abel
February 4th, 2010 at 10:35 pm
I bought a magicjack I thought I had 5 years service not sure don’t know how to renew my magicjack
February 6th, 2010 at 1:56 am
I SPENT 5 1/2 HOURS WITH 7 TECHS, UNABLE TO FIX MY MAGIC JACK AND REFUSED TO REFUND MY 5 YEARS FEE WHICH WAS ONLY A FEW MONTHS OLD
February 10th, 2010 at 9:42 am
my magic i get dial tone but when youmake a call it doesnt ring but it ring on the otherend and thenyou hear nothing
February 10th, 2010 at 9:44 am
how do i fix this problem
February 11th, 2010 at 10:52 pm
How do I record my own voice on my voicemail message for incoming calls?
February 16th, 2010 at 6:18 pm
I don’t know how to renew my magicjack for one years, for amount of $19.99.
Help me please, thanks.
February 18th, 2010 at 8:42 am
My best greedings to you.
Yesterday you charged me $ 20 for international calls and $1 for insurance on my magicjack device. Today, I tried to make an international call and the answering machine told me that I didn’t purchase a such service. I’d like you to bring my account current.
Elios Pierre
February 19th, 2010 at 7:48 pm
10 days back you charged me $ 20 for international calls and $1 for insurance on my magicjack device. I am in Ethiopia. I am not able to get it connected. Instead 911 it shows 411 dial number. Please check and credit in the ac and make it operational.
Thanks
February 25th, 2010 at 10:40 am
i have a 2 year severes agreement that i have pd for in the amount of $93.80 on 2.24.2009 code lnm8r6x161 and 3wh2zv89me. please add this to my account. i also got a 5 year @ $69.95 on 2.24.2010 so i should have 7 years now. and could you send me conformation to my email address at lbsteel1958@yahoo.com this really hare to do on the internet, a phone would be so much better for reasons like this!
thatk you
lyle steele
February 26th, 2010 at 11:01 pm
would like to re activate my phone My home phone cell
I moved a year ago
February 26th, 2010 at 11:09 pm
please remove my phone # from my previous reply thank you T.Terry
February 27th, 2010 at 10:21 pm
1-I deposited an additional $40 in my account for International Calls and it is not showing up. Please rectify.
2-Why is it so complicated to find out what the balances of my accounts are? Is there a short cut? Thanks.
March 2nd, 2010 at 9:07 am
i get a dial tone but the call does not go thru to the person i am calling and i do not receive incoming calls. worked fine the first day and now nothing.
March 3rd, 2010 at 1:01 am
I don´¡t remeber when did I get Magicjack and I want to continue with this service.When and how do I pay for one more year. Thank You in advance for your help. I¡m very happy with Magicjack.
March 3rd, 2010 at 6:15 pm
No dial tone,instead of saying phone is ready,says please connect to the internet and click here,and lost contacts also,i am very happy with magic jack. 3/3/2010
March 5th, 2010 at 5:15 am
I have unsuccessfully tried to purchase a 5-year extension on my magic jack contract. After I go through the whole process of filling in the forms, I receive a message that my transaction can not be completed. No explanation is given. How do I extend my contract? Is there a number that I can call? 3/4/10
March 9th, 2010 at 2:41 am
magic jack work fine costumer support doesnt. After three days of trying to get a new password and renew service i am still trying. without a doubt magic jack customer relations and support ranks as the worst in the country right up there with dell computers and their service. Keep up the outstanding service you should be out of business in no time. By the way i was dumb enough to try your techinal support help line , wow! amazingly everything cost money. so much for another one of your lies concerning the consumers welfare. Dont you have any shame? I guess not, keep up your outstanding work and ethics.
March 11th, 2010 at 7:54 am
my magicjack stopped working ,,the magicjack photo comes up on my screen ,,but will not open to make a call ,,back in dec i sent in a 60 doller up date for another 3 years ,,you did tack my money ?? help me to get my phone working lloyd
March 12th, 2010 at 2:56 am
I can not get my new Magic Jack to work. The number is 779 552 4665
March 14th, 2010 at 9:42 pm
i cant get my magicjack to work i get dial tone no in comeing or out going calls HELP kimi
March 15th, 2010 at 8:22 am
I have paid for 5 years service but now magicjack is telling me that my service has expired. How can we claim for the 4 years left?
March 20th, 2010 at 10:06 pm
I want to make International calls /sorry
April 1st, 2010 at 1:36 am
hi want 2 cancel my order but hi dont know how 2 do it please let me know 2 do it 4 the $19 95
April 1st, 2010 at 11:52 pm
@ raja wikkar, A
even i had the same error on my jack. you should call the toll free customer service number.the representative resets the pasword for you after some verifcation questions.
April 9th, 2010 at 6:39 am
How do i renew account when i try on the magic jack page on computer it want work
May 4th, 2010 at 7:32 am
i would like to renew my magic jack, but I cannot log in my account, pls help me
May 21st, 2010 at 12:04 am
i would like to renew my magicjack, but i can’t log in my account
please help me
May 21st, 2010 at 10:01 pm
I have stopped using my MagicJack. I wish to cancel my long term contract.
Please refund my $59.00. My MJ no longer works for me. It no longer has any magic. 5/21/2010
May 26th, 2010 at 10:26 am
hi
i was going to purchase a magic j. but after reading peoples comments i must say your product and service sucks.
i just saved myself R800.
thank you all for the truth
June 4th, 2010 at 6:37 pm
Hi. i am trying to get to my voice mail and it just rings and doesn’t do anything. Please help.
June 20th, 2010 at 9:08 pm
i would like to renew my magickjack pls. help me….
June 23rd, 2010 at 3:53 am
i would like to renew my magickjack pls. help me
August 6th, 2010 at 2:27 am
I have been trying to renew my Magic Jac Account without any success. The instruction asked for my password but I can’t remember it. What is more I was told that it would be sent to my e-mail address but it has not been sent as yet. Why is the process saddled with so much difficulty?
August 6th, 2010 at 5:32 am
i tried to pay my bill .i dont know if it went thru or not .please let me know.
September 15th, 2010 at 1:27 am
how in Gods name can anyone renew their subscription been trying 4 almost a year now. and since i read the blogs i find out how bad your company really is ,now i am getting to put in my email address and password and i am told its wrong.help!!
September 28th, 2010 at 12:24 pm
try using your router’s login info when it comes up with a “windows security” screen.
it worked on mine.
my.magicjack.com login probs will not be fixed with this info only “windows security” window login probs
October 1st, 2010 at 12:30 am
i tr5ied to log in and the name and password were not accepted. Please help me. My name is Mary E. Angulo or could be Maria E. Angulo
October 5th, 2010 at 3:23 pm
Pls l need help,l cant renew my magicjack,l know what to do.
October 6th, 2010 at 6:00 am
I can’t get into my magic jack., it says the cookies disabled. But I accepted all cookies and it still says the same.
October 12th, 2010 at 10:57 am
I am try to renew my magicjack service I have live.com instead of hotmail now, and I can’t remember my password when I signed up for magicjack Please help.
October 12th, 2010 at 9:00 pm
i am trying to renew my magic jack , but i just cant go through to it …. help me please
October 28th, 2010 at 12:25 am
I spent 2 hours on line to get canselation of the Magicjack I do not need. Nobody can walk me thru the disablement of the auto-renewal. I do not have a password that is needed. Help
November 5th, 2010 at 3:48 am
I bought my magic jack on ebay but noe i am having problems renewing it
November 5th, 2010 at 2:02 pm
I need to make a payment for another year service for my magic jack can you give me the address to send it to.my email address has changed since my last payment it is now richardmacina@rogers.com Thank you R. Macina
November 5th, 2010 at 6:28 pm
my magicjack isnt working. It is saying restart my magicjack. Im doing that and nothing is happening. It is also saying error 401. Can you please me to sort it out. Its over two weeks
November 6th, 2010 at 9:58 pm
Resources say the Server that keeps magicJack connected…say to login to one’s account is down and has for days on my end.
November 10th, 2010 at 8:13 am
I am unable to log in to magic jack it is saying no serial number what is wrong?
November 10th, 2010 at 8:40 am
I just purchase this magic jack today. I am unable to log in. I can not set up an account. It is saying no serial number passed what is wrong?
November 14th, 2010 at 6:04 pm
I just renewed for 5 years account a9210503038224 but my phone number 512-410-8868 is not working, I need technical support or you can automatically arrange this situation?
November 27th, 2010 at 8:29 pm
I am a majic jack customer and my magic did not make or receive calls. I tried to disconected from phone and computer, but it is still not work.
My majic jack phone number is 813 489 8223
December 6th, 2010 at 9:13 am
I have not been able to use my magic jack for about 3 1/2Mo. I have talked toMs Judy,Shelley,Clifford,Jake and Clifford againand i still cannot get a call to go out. My neice ha a magic jack and she had the same problem and she finally got her jack fixed, they told her that her problem was due to the upgrade that you all did. I would like for someone to get my jack to work. the magic jack will start up and The green lite in the triangle will come on and go about 3/4 of the way then just set there and pulse like. Thank you
January 7th, 2011 at 11:50 am
Please email me an instruction how to renew my majicjack
January 28th, 2011 at 11:11 pm
I can not get into my account. I got a free phone number which I do not like.
My number is *0100274710* . I use this number and I still can not get into my account. I use my e mail address and I can not get into my account.
January 28th, 2011 at 11:13 pm
Can not get into my account. My phone nuber is *0100274710* . My password is correct.
January 28th, 2011 at 11:57 pm
Magic jack corporation and company. You can kiss my ass. I am tired of the run around on your web site. All I wanted to do was change my free phone number to a regular phone number. All I get is a run around. I am taking the majic jack device back to the retail store where I purchased it. Good riddance.
February 5th, 2011 at 7:43 am
Gentlemen -
I subscribed to Magicjack a little over a year ago and I enjoyed using it. However, when it came time to renew, I could not get the right telephone nor website to indicate that I wanted to renew for another year. I even went to the Radio Shack place where I made the initial subscription and they told me I had to do it through the internet. I tried and I tried with no results. Will you kindly show or tell me how I can renew for another year? I would like to do that.
February 6th, 2011 at 12:01 pm
i,ll renew my mj and i want to pay and speak to a representative so i can send payment and i need a 1800 no so i can call.
February 11th, 2011 at 6:58 am
I need to re charge my accaunt.. can you tel me were and how.? please.
February 19th, 2011 at 9:14 am
i just bought a magicjack,used it one time then i disconnected it when i insert the jack again,i can get in and there’s a box for 2 option to choose,even i i click either one it still doesnt work???WTF?i tried to check the website and i put my email to send me the password but still i didnt get any info back?is this a SCAM!!
February 19th, 2011 at 10:31 pm
I have lots of trouble—-I need help—-otherwise I need to take it back. I also was suppose to get a free year–says on the box, but to install I had to pay for a year. Please can someone call me.
February 20th, 2011 at 1:52 am
Can you tell me why even after I record VM….when phone is answered says this is magic jack….help!
March 18th, 2011 at 3:12 pm
Sir; I can’t get the free directory back up on my moniter since you updated Magic Jack. Why didn’t you just leave things alone? Ever hear the saying “If it ain’t broke don’t fix it”? The one who said” keep up the great work & you won’t have any bussiness soon” wasn’t kidding.
April 10th, 2011 at 11:31 pm
I do not get a ring tone. how can that be corrected?
April 10th, 2011 at 11:37 pm
How can I set up the ring tone?
April 28th, 2011 at 3:29 am
can i send a fax with the magic jack. I have tried several times and it dosen’t work.
May 3rd, 2011 at 6:20 am
T expect FREE mymagicjack service for a period of One (1) Year;
I would sincerely appreciate your Help in this matter. Thank You!
Sincerely Yours, Carol Wilson
May 8th, 2011 at 12:34 am
Hi, I would like to open a account with majicjack. I already have the device.
If possible would like a 613 area code.
Thank You
May 10th, 2011 at 11:24 pm
For every person that has a problem with their magic jack, I can tell you that this was the best investment I’ve made in a long time. If you guys are having technical problems, go to magicjack.com and clink on the 24/7 Tech Support. A live person will chat with you and walk you through any problems that you might have.
I highly recomend using this product
May 22nd, 2011 at 8:48 am
Dear Customer Service.
In response to your suggestion, I have already upgraded my account to preferred customer. However, when I made the edit for credit card to be charged, it still show the old one which I already cancelled a long time ago, and they still continue sending me the statement of 0 balance. When I input my existing credit card, it prompted “too many credit card”, and kick me out. Meantime I only possess and use just one VISA card with Chase bank, not any other at all. Please help me solve this problem and accept my Visa card informations I recently submitted. Your prompt action will be greatly appreciated.
Sincerely,
Duat Ninh
July 18th, 2011 at 12:22 am
I bot 2 majicjacks off a TV specia and now they tell me that they weren t they say they were only for a year they took my money with no problem when they needed customer,now that they have be come larger they rip you off and want live up to there agreement.Majicjack is a total rip off
September 12th, 2011 at 7:05 am
How do I make free international calls
September 16th, 2011 at 7:11 am
Dear Magic Jack
How can I talk to a rep? I need to renew my subscription. I tried on line and put in credit card number, but am still getting a dialogue that says it is about to expire. Please help. thank you.
NG
September 17th, 2011 at 6:10 am
i renewed my magicjack at $19.95 just now but still i cannot use it..how? or you need to return the payments i made????
September 19th, 2011 at 9:47 pm
Yesterday I made a payment in the amount of $20.00 for international calls. i was not able to submit it, but got a new registration notice (why) I need international phone service. The service charge is still valid. Please advice. I was not able to submit it.
September 20th, 2011 at 5:43 am
I’ve been trying to renew my magicjack and am not getting anywhere. I really dont know what to do any more.
September 21st, 2011 at 7:30 pm
A few days ago, I ordered the FREE trial of this service. I agreed to give you my card number and that only on the 31st day from when the service starts (30 day free trial) would the first payment come out of my account. The schedule states that the rest comes out a month later? All funds for the service came out today and this has caused my checking to go negative. I want to cancel my account and have the money returned to my bank account. $73.64 + $48.82 + $1.00 = $123.46. This is a lot more then I expected to pay and I need it back today.
October 5th, 2011 at 12:31 am
I can’t log in The password your sent me does not work I have tried it many times???
October 12th, 2011 at 3:54 am
anyone needing to get in to their account just has to contact magic jack live help and they will mail you a password.
October 12th, 2011 at 6:52 am
forgot my password haven been able to use my magicjack at all paid for 5 years
October 25th, 2011 at 11:12 pm
need help log in my account want let me log in plz help
October 25th, 2011 at 11:15 pm
please help me log in it want let me paid for 1yr.
October 27th, 2011 at 8:42 pm
I too have been unable to use the magic jack plus and get the busy signal when i try to call the customer support line (some 15 times or more).
October 28th, 2011 at 3:45 am
Have no dial tone. Handset sats NO LINE. HELP!
October 30th, 2011 at 1:19 am
it is not proper to be forced to pay for something that should have been provided from the outset.
October 30th, 2011 at 1:22 am
It is not proper to pay for something i should have received at the outset.
November 8th, 2011 at 2:14 am
I am a long time magicjack customer and for the most part I am satisfied with the service. Recently I came across your MagicJack Plus advertisement. I am interested in buying it but I need to know if this MagicJack Plus will work with a 220 voltage outlet. Will there be a problem if the adapter is plugged-in 24/7? Please advise. Thanks.
November 14th, 2011 at 2:58 am
I have bought $50.00 of international call minutes. But when I call it tells me that I have no units and that I should login to “my.magicjack.com”. I have know log in to that address but it dosn”t show whare I can purchase minutes. Thanks.
November 17th, 2011 at 10:11 am
Tried both Magic jack, and plus neither works so far.Also cannot get into my account with my password, and e mail ,or phone #. I have duel AT&T handsets Dect 6.0 could this cause any problem ?Will make another attempt tomorrow with friend’s help. Customer Tom De Martino
November 18th, 2011 at 12:55 am
hi,how do i check my account balance on my magicjack because it is really complicated and i need to confirm a few things…please respond asap
November 21st, 2011 at 5:03 am
I am trying to transfer my cell # for my magic jack # it tells me to go to subscriptions when I go there it tells me I do not have one I have been trying to do this for one hour u can have this back if its not taken care of asap
November 25th, 2011 at 11:16 pm
trying to change original magic jack computer phone number to a new number
to give to another person to use. I am already using my new magic jack plus and
kept my old original phone number.
November 27th, 2011 at 1:50 am
i love my magic jack i wish that it was the only communcation out there.keep up the good work i only wish i can try the plus. but i guess that wont happen.
December 11th, 2011 at 7:59 am
I just purchased majicjack in best buy i plug in my computer i heard only dial tune when i dial the number it will not go through. Please give me some procedure how to install so that i can use. I called the support i have to pay $40.00 to answer my question. What kind of gimmick is this in the TV plug in and it when thru with the child. Please help me.
December 13th, 2011 at 1:37 am
I just hooked up my MagicJack Plus yesterday (Dec 13). I seems to be registered, but I cannot get a phone number. My area code is 318 my prefix is 281 need to get numbers so I can receive calls from my contacts. Thanks FOR YOUR HELP. Do you have a customer service number?.
Fran Kemper
Bastrop, LA
December 19th, 2011 at 10:25 am
I tried to pay on line, as far as I go entering my credit card and then stops and I am no able to continue.
December 21st, 2011 at 5:19 am
cant seem to access or get magic jack plus to work?
December 26th, 2011 at 6:38 pm
I have magicJack and have purchased magicJack plus I can’t get anywhere to register it. my.magicjack.com doesn’t work. Can you help
December 29th, 2011 at 10:10 pm
we have mj here in the philippines coz our friend in states brought that here i couldnt make a new account so that we can be able to use it here, the mj website tells us to order or make a trial just to have a account, this is crazy, can they just make us a account without ordering it cause we have the mj… just give us a 30 day trial cause our friend already purchase it…
December 31st, 2011 at 7:05 am
I received the magicjack today but I do not have a phone number to change it to my own number & I am very sceptical because of all the negative feedback I have read. Do you have anything positive people have written of how this has proven to really be such a great invention?
January 16th, 2012 at 6:48 am
want to know when my next due date is for magic jack.
January 18th, 2012 at 11:55 pm
i installed mj+ and i had to uninstall it and now it keeps on giveing me a error #404 and will not complete its down load please help
January 21st, 2012 at 5:23 am
i don’t know to renew my magicjack for 1year for the amount of 19.99$ help me please
January 24th, 2012 at 9:52 pm
When called from a cellphone caller is shown “you have reached a non-working number, message 14 switch 17-1″ WHY? this is the age of cellphones.
February 4th, 2012 at 7:41 am
Watch it yourself and you may see him. In the event the camera hits him, he points in internet marketing like The government. SuperFly Don Cornelius!!!!!
February 4th, 2012 at 11:50 am
i like my MJ it works perfect,but i havent needed any customer suport yet.
im waiting to see if my 5 year thing is going to work if it dosent im going to add to all the negitive comments.
February 6th, 2012 at 8:33 am
1/12/2012 I paid $ 85.78 for the Magic Jack and the services but on 1/27/2012 i paid $ 52.34 Total $ 138.12 I desire please you explain me by E-Mail what I am paying for this service.
I keep the old phone number January 12 but I am waiting to finish the set up is not jet. I need this comunications from,the office of my doctor to my medical appointment. Thank very much.
March 4th, 2012 at 8:57 pm
my magicjack stop working how can i get it back to work i got it only 5 days ago
March 30th, 2012 at 4:59 pm
waiting for my new Telephone number and be connected.
no more adds its driving me nuts.
Roque
March 30th, 2012 at 5:19 pm
I received the magicJack March 29th,2012 please give me
a new Tel. number bye for now.
Roque
April 24th, 2012 at 9:10 am
I do not know my password to check my account. how do i change my password, or is there a number i can call and talk to someone.
May 7th, 2012 at 8:48 am
I need my password for my new number 4084592619 . I ask many time but they are sending me my old password from my old number..
May 26th, 2012 at 2:42 am
I upgraded from MagicJack to MagicJackPlus. How do I cancel subscription for
the original MagicJack, which I no longer will be using?
June 11th, 2012 at 1:54 am
I installed a Magic Jack + yesterday and today I tried logging on to your website, I asked fo a new password and it was sent twice but it doesn’t work. I need help with a password that works and also I need to know how to set up voice mail. I’m waiting for verizon to release my phone number.
June 11th, 2012 at 3:12 am
I requested a password and you sent it to my email but it doesn’t work I tried it with both my phone # and my email address and neither one worked I also sent 2 messages on this system but they both came back error on page, 3rd try
June 17th, 2012 at 1:58 am
I got a message on my phone stating that my phone number has expired. I don’t remember the email I had at the time I purchased the magicjack so I am unable to log in to remew my phone number. When I setup the magicjack I purchased five years. Now I am told that the number has expired so what happened to the five years and why did the number expirer? Please help. I want my magic jack to work. Please help.
June 20th, 2012 at 8:35 pm
don’t know if anyone can answer this, but…..i registered this morning, they gave me a number and area code that i wanted, and now if i call someone, they see a different number on their display, and no one can call me on my number. Now i try to login and it wont let me?? any suggestions??
July 2nd, 2012 at 3:08 am
i would like to renew my subscription for the 19.99 a year and change my number to a 309 area code how can i do this
July 10th, 2012 at 2:19 am
Can’t get in touch with service for my personal account
August 7th, 2012 at 3:49 am
I need to renew magic jack yearly subscription but cant remember email and password.Do i need to register again?
August 13th, 2012 at 8:54 am
Pls. help us create an account to log in to magicjack.com.
August 19th, 2012 at 2:10 pm
I have a majicjack plus and it will expire soon,i want to renew it but i forgot the password…i have already tried to logged in,using the phone number but i clicked only the the forgot password..until now,i haven;t received yet the reply on my e- mail .Please reply.
August 23rd, 2012 at 10:09 pm
I keep getting a recording saying my telephone number is about to expire. I have paid to keep my number & you have taken it out of my checking account. WHY AM I GETTING THIS RECORDING??????
September 6th, 2012 at 6:41 pm
I got a message from MagicJack Plus on my phone that I need to renew my service I am good until 6/27/13 this is my renewal date. Why can’t I use my phone? Please answer by E-Mail so I can give you my info. Thanks Mary
September 23rd, 2012 at 11:12 pm
HELP! You say my account is up…but I have 2 more years on my platinum account. How can I get credit and continue phoning??
October 1st, 2012 at 10:21 am
I was using m j to my desktop, everything was fine, then I buy m j+, I couldn’t open the soft-prompt to update and have a tel. #, I have to call all of my friends, and get different number to call me back. Also I want to make int’l call. I want to paid for but the prompt doesn’t let me do it. Plz give me advice asap. I already have bad experience with the new system. I was agree to get a new number, but not even that happens. What wrong with the system. You get famous, and fall sleep.
October 18th, 2012 at 2:58 am
After reading all of these messages I’m beginning to believe no one is actually able to renew. I’ve tried to renew for 2 days and unable to get past the login. You have verified my password is correct and my email has not changed.
October 23rd, 2012 at 4:05 am
I purchased Magic Jack on October 1 with your 100% return policy within 30 days if not satisfied. I had to return my Magic Jack to Radio Shack where I purchased
it because it was not reliable for me. I’m 83 and I have LifeFone which requires a reliable land line or I could have a problem connecting in an emergency. I was cut off while talking with my daughter in Texas and neither of us could call the other back but had to use my cell phone. Also, I could not call my son in Montana nor could he call me without purchasing prepaid minutes. I also paid $99.95 plus $5.75 regulatory fees for your 5 year additional service. Radio Shack refused to refund my money for that and said I had to request it from you.
Please advise me how to accomplish this. If I cannot get my money back on this I will be out $150 because I was also charged $20 to port my phone # when I purchased this package and another $30 when I had to go back to a land line.
November 9th, 2012 at 2:43 am
I’m having problems with my service & can not log into my acct. I would like someone to contact me from magic jack or is this a front for some scamming group
November 16th, 2012 at 3:41 am
I would like to renew my telephone # for 4 more years since I purchased the service for 5 years because I transferedmy regular phone # to Majic Jack. I amtold onthe phone to go to my magic jack .com but it does not work. Ido not want to waste the money I already paid for 5 years.
November 21st, 2012 at 5:54 am
i can only call out of my magic jack. cannot receive incoming calls help
December 12th, 2012 at 7:57 am
I just bought the magic jack plus unit and started making calls without registering my phone, now I can’t seem to get back on the site to register. is there a CD to show me how to do it..
January 7th, 2013 at 8:17 pm
i tried to renew my magic jack but it keeps telling me that my e-mail and password do not match, please help
March 17th, 2013 at 10:10 pm
I am trying to renew my subscription, and I do not find the access to payment
method, I accidentally ordered another magic jack, I need to cancel that and renew
my subscription
Ok, so what is the answer to renew my subscription site
April 20th, 2013 at 3:07 am
My magicjack plus is telling me to buy long distance minutes to call my daughters house which is 30 miles away. I am in 316 zone and she is in 620.
When I tried to log onto my account, it will not accept my login. I tried telling MJ that I could not remember my password and was sent the one I have been trying to log in with. I tried cutting an pasting as well and no go.
I thought this was such a good thing that I signed up for 5 years and am now having some serious second thoughts about the whole magic jack.